Electricity prices

[willedoo]

Today I rang Red Energy and arranged swapping to them after my next Origin bill due in a couple of weeks. It was very refreshing to talk to Australian based customer support. Everything worked well and went great just like it used to with Origin before they outsourced their customer support overseas. Sub standard customer support is the number one reason I'm leaving Origin; the data breach incident is just another contributing factor. At the end of this month it's good riddance Origin. Price wise, they're fairly close. Based on my useage, Red Energy is about $100 per year cheaper than Origin. When I get settled in to Red Energy, the next step is to get a smart meter installed and that will remove the problem of the contract meter readers who don't like going off the bitumen on to rural properties. I could deal with estimated bills if the meter readers were honest about their reasons given for not accessing the property but they're not. It's another case of good service going to the pack when things get contracted out. When Energex (the primary supplier/wholesaler) employed their own people to read the meters they quite happily accessed the property for 30+ years without a problem. I think the roll out date here for smart meters ends in 2030, so sometime in the next couple of years I would be compelled to swap to a smart meter anyway.

[facthunter]

Do it .The system is designed for it.. I thought just about everybody had. Nev

[willedoo]

Getting a bit off topic, but on that subject of outsourcing tech support, a couple of companies I deal with outsource customer and tech support to the Phillipines and their support has always been good. I think one of them uses work from home staff as you can often hear village or urban noises in the background like roosters crowing, babies crying and motorbikes riding past.

[ClintonB]

I have used red for a long time now, all of the comparison people who ring up always come back with the same result when they check and agree that they have the best deal.

since 2008 I have only had ducted AC in the old house and the new one. Found less dust, less work than wood heating, and the house is even throughout, not boiling in the fire room and freeing everywhere else.

costs a lot less than bought firewood to run also.

[Marty_d]

4 hours ago, facthunter said:

Do it .The system is designed for it.. I thought just about everybody had. Nev

Not around here. We don't even have that many smart people, let alone meters.

[willedoo]

So far, Victoria is the only state that's achieved almost 100% roll out of smart meters.

Here's the state figures for smart meter roll out completion: Victoria 99%, W.A. 90%, Tasmania 78%, N.T. 50%, S.A. 46%, Qld. 42%, ACT 40%, NSW 39%.

 

I think there's a lot of factors in the mix. It's the retailers who are doing it, so depending how many customers they have and where they're located, it's a staged roll out. If the roll out becomes available in your district, it's free for the consumer. If you apply for one before that, I think there's a fee involved.

[willedoo]

Of those completion figures, I'd guess most of that is in the cities and larger regional areas.

[red750]

I've had a smart meter for a few years. I love it. I can log into my acccount with my supplier at any time, and get data like this.

 

[Jerry_Atrick]

Those Victorians must be smart 

 

😄

[facthunter]

Be quiet. We're full and it's a terrible Place..  I'm not even slightly tempted to move. Nev. 

[kgwilson]

If you have solar, smart meters are essential as standard meters are unable to deal with feed in tariffs. I am a VPP (virtual power plant) & buy sell electricity on the wholesale market. My monthly average buy price at the moment is 18.3 cents/kWh & my average FIT is 20.3c/kWh. I have a 18.64kWh battery & sell power to the grid usually from 5pm to 7pm when the price is high. This is all managed by my system provider as the spot price is checked every 5 minutes and my system is told what to do. It even curtails my solar production when the battery is full and the spot FIT goes negative so I do not pay for exporting to the grid.

[facthunter]

Now, THAT's Organised. WOW. Nev

[willedoo]

I had the smart meter installed yesterday, so hopefully all the problems with idiot meter readers and estimated bills have gone for good. It went quite well to my surprise. Considering the disfunctional way power companies operate these days I thought it would be another sh*tfight trying to extract any common sense from them, but luckily the technician was just a normal tradie subcontractor who subbied for the company contracted to supply smart meters for the power retailer. He also happened to live just down the road from me and they'd given him my phone number, so he was able to ring me from the gate.

 

Being just a normal tradie, he was quite happy to throw his gear in my car and let me drive him the 400 metres up to the meter box and back. He had a big front wheel drive van and wanted to give it a go driving that up. I tried my best to talk him out of it, but fortunately he came to a wheel spinning halt in the first fifteen metres so didn't do any damage to his vehicle, and it was easy enough for him to reverse back down to the gate.

 

I'm glad I was there as I had three analog meters and one has never had an outlet to use power so has read 00000 kWh for thirty years or more. The technician wrote the numbers down as 99,999 kWh which would have given me a $3,000 bill for power never used. It took a fair bit to convince him he was wrong but he eventually came round. Attached photo shows the meter. Apart from no more meter reader access problems and issues with power retailers who can't read analog meters correctly, one thing I really like about the smart meter is that it gives one combined power useage figure for all three phases. That unused meter that reads zero has been a headache for years. If you submit a self meter read, the software spits the dummy if you enter the same figure as last time. In that case you have to photograph the meters and email them to people who can't read a meter and always stuff it up. I've even had an inspector from the main power supplier show up to check that I wasn't stealing power, as the zero readings were flagged as suspicious.

 

[nomadpete]

So far, I am averaging a couple of dollars a day in feedin to the grid. And virtually nil consumption. Might not sound much, but that should add up to at least $700 credit a year. I await in anticipation to see if the new smart meter agrees with the solar inverter logs.

[willedoo]

My next step is to download the smart meter app so I can check the figures. As far as I know, it can only be accessed on the phone and not on a desktop or laptop. Some apps like X, formerly Twitter, have to be donloaded directly to the phone but once done you can access your X account on a desktop. I don't think the meter app works like that.

[red750]

I can't see the meter readings on my laptop on the AGL Account login, but I can see how the bill is progressing every time I log in, as well as the current balance. By checking every pension day, and paying in a small amount to cover current usage, I end up with a paper bill of $0.00, no large amount to scare the hell out of me.

 

 

[willedoo]

That sounds like a good way to do it. I'm only just starting to get bills again. With my low power useage and all the post covid state and federal subsidies that we were recieving, I was in credit for a long time. I don't think I paid a bill for a couple of years or more, so just getting used to it again.